Our students’ welfare, safety and well-being are our utmost concern at Bath Academy. Students are given a welcome pack on arrival to ensure that they are quickly settled and established in Bath, with information about travel and what to see and do in our beautiful city.

Our Accommodation and Welfare Officer is always on hand to offer advice and support, and our School Nurse is available throughout the day to help with minor medical matters and referral to medical services. Students are encouraged to access support services where necessary and Bath is well-provided with a range of professional organisations.

Safety First

Safety is an important priority, especially where students are away from home, and we ensure that students know exactly what to do in case of emergency. We have a dedicated emergency contact number for out of hours and students are instructed to stay in small groups during evenings and weekends when moving around the city. Boarding staff and homestay parents ensure that they know their students’ whereabouts at all times and that they can be contacted at any time by phone.

All staff, whether teaching, non-teaching or homestay, are DBS checked and trained in safeguarding and child protection procedures. The Welfare Officer is the Designated Safeguarding Lead and all concerns should be passed to her in the first instance, or to the Vice Principal or Principal in her absence. Our homestay placements are checked at least annually to comply with our commitment to safety regulations and care of our students.

Students are made aware of fire and safety procedures and fire drills are carried out regularly within the school day and during boarding time. Homestay parents are also made aware of their responsibilities with regard to fire and health and safety and all appliances are regularly checked and certified.


At Bath Academy, we realise that students’ mental health and wellbeing is more important than ever. All staff, personal tutors, and teachers are available for students to speak to if they wish, as well as an Independent Listener if they would rather talk to someone outside the college. Below are some resources students may find helpful if they are struggling with their mental health:

1) MIND info Line

Mind’s helpline gives confidential advice and help for people with mental health problems. Please click here for other ways to find support.

2) Off The Record

Off The Record provide free advice and counselling of between 6 and 12 sessions for people aged between 10 and 25 in Bath, anyone can make a Self-Referral on their web-site. Also currently offering both virtual and in-person support.


Online teaching has the same principles as set out in the Bath Academy staff code of conduct. This policy includes acceptable use of technologies, staff pupil/student relationships and communication including the use of social media.

All Bath Academy staff are required to complete the Online Safeguarding Training Course as designated by the Child Protection Company.

Support for Students Learning Online:

Children working offline can raise concerns online by reporting back to the school, or by contacting:

Childline for support.

UK Safer Internet Centre – to report and remove harmful online content.

CEOP (Child Exploitation & Online Protection)- for advice on making a report about online abuse.

Parents and carers may choose to supplement the school or college online offer with support from online companies and in some cases individual tutors. Schools will write to parents to stress the importance of securing online support from a reputable organisation/individual who can provide evidence that they are safe and can be trusted to have access to children.

Support for Parents and Carers:
London Grid for Learning – for support for parents and carers to keep their children safe online
Net-aware – for support for parents and carers from the NSPCC
Parent info – for support for parents and carers to keep their children safe online
Thinkuknow – for advice from the National Crime Agency to stay safe online
UK Safer Internet Centre – advice for parents and carers
Internet matters – for support for parents and carers to keep their children safe online


For more information on student welfare and safety, please read our Terms & Conditions, Student Handbook and Child Protection Policy.

Accommodation & Welfare Officer – Natalia Knott

School Nurse – Alan Chapman

EMERGENCY Out of Hours number +44(0)7400618999